The cakes from Halfmann's are fresh and quite delicious; however, I have not had a good experience with Halfmann's customer service. Especially over the phone. They act as if I am an inconvenience and they don't want my business. I have had at least 3 experiences in which the staff were rude and gruff over the phone, so I will not use them any more.
I requested a very small cake that resembled a Reese's cup. I asked them three times if it was possible to make and was assured it was. I requested a simple birthday greeting to be written on it as well. When I arrived for pick-up, I was informed that the cake couldn't be done as requested and the message on the cake was not what I requested. The lady also had an attitude like she could care less. As I waited for the cake to come out, I learned that they also screwed up someone else's cake. I won't be a repeat customer.
Awesome service & Deliciously delectable desserts
Taste - 5 stars. Service 1 star. They are HORRIBLE! They will make a cake for me and if I try and order the same cake again some time later they tell me...we can't do that. No assistance in helping create a cake. I hate that they are the only professional bakery in town!
My now wife and I decided to go with Halfmann's Cake Cottage to provide a small wedding cake (for the bridal party) and cupcakes (for everyone) for our wedding. Being a designer, she came up with a really neat design for the cake, a small two-tier, with blue and white frosting in swirls and gradients with sugar pearls, and the cupcakes were designed to match. They faithfully recreated this design, and not only that, everything was quite delicious. We went with lemon, strawberry, and chocolate cupcakes for the guests, and they were an enormous hit. Thanks to Halfmann's for making our special day a bit more special, and we'll definitely be doing more business with them in the future!
Halfmann S Cake Cottage is a US Bakery based in San Angelo, Texas. Halfmann S Cake Cottage is located at 1 S Taylor St, San Angelo, TX 76901, USA.
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