bad customer service, they need to remove the 'walkins welcome' ...went in about 2 hours before their closing, man in room directed me to the back w the women that work there, asked first woman for a haircut, said she couldnt, sent me to the back to someone else, other person was sitting down chatting w a customer, asked for a haircut and told me she was fixing to do a service on that customer, and had something else going after...felt like i was on a wild goose chase for a darn haircut, no shampoo, no style just a haircut!!!! if you want great customer service go somewhere else where you feel welcome...this is soooo not the place !
We showed up for my son's appointment (with James Mata) and the salon was locked and dark. We waited for a little bit in case they were just running late coming back from lunch, but no one ever arrived. I left a message on their voice mail to see what happened and reschedule and no one called me back. I called back the next day and James answered the phone and said he "forgot" we had an appointment and proceeded to tell me that he was going to charge me $20 to cut my 2 yr olds hair because its hard to cut. He should have just straight out told me that he didn't want our business when we scheduled the first appointment and I could have saved myself the trouble of running my kid to his appointment between picking him up from daycare and running back to work. They need to work on their customer service or their business will surely "Curl Up & Dye'.
I'm a long time customer and the owner has always been professional. Great place.
The best haircut ever! I'm a picky person and I was astounded by the speed and professionalism shown! These ladies are all experienced and I would recommend them to everyone I know!
Curl Up Dye is a US Beauty Salon based in San Angelo, Texas. Curl Up Dye is located at 3038 W Beauregard Ave, San Angelo, TX 76901, USA.
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