Carmen was so sweet to my family and I, when we recently went through a hard time and I can't thank them or recommend them enough to anyone looking for a friendly family owned business to look after your pets.
We had our two puppies there over the weekend and were so nervous to leave our babies with anyone.
I have been to several kennels in San Antonio and now in San Angelo. This is the first one to take me on a tour without me asking. Nothing to hide! Everything clean. No urine smells. The dogs all happy. This is also the first one that actually allowed my large dogs out of the kennel to play in the yard. I know my dogs are a handful but she was able to give them a vacation! She didn't mind me checking up on them, because I am a worrier when it comes to my dogs. She sent me photos of them in the yard. The kennel had me so at ease, that I actually extended my stay and didn't rush back like I usually do. I am always so anxious on how by dogs are doing. I was actually feeling good about them. I highly recommend this kennel. I will definitely be taking my dogs back. I can now leave town!
I love that they got so much attention and love just like they would have had here at home. It made the process pleasant for us and them.
If I could rate this place at Zero stars I would. Two summers years ago We had planned a 4 day family vacation but I had never taken my dog to a Kennel before so I wasn't all that sure of what was to be expected. We were running late trying to find a kennel but all were full. We finally found Have-A-Heart. With it being our only option, I didn't critique the place too much. Upon arrival I told them she just had a bath and that she didn't have flees or anything so she didn't need a bath. When we went to leave her, she started freaking out trying to leave with me, in the process clawing a hole in my dads shoe. When we went to get her, she crawled all the way to the car with her tail tucked between her legs she was so scared. I noticed she had lumps on her back and her skin was hanging in some spots. a few days went by and she hadn't eaten anything, the lumps on her back got hard and was starting to smell really bad. We took her to the vet and turns out, she had severe chemical burns. She still, to this day has huge bald patches on her back where the burn scars are. It burned her so bad that her hair never grew back. DO NOT TAKE YOUR ANIMALS HERE!!!!!
As you start looking for a place for your four legged kid. This is it. I have a one year old boxer. This was the first time we had been apart. She took care of my little boy and sent pics of him playing. I will say he was wore out when I picked him up, but that was because he played so hard. Will be going back next time I have to leave him.
She and her amazing family took such good care of them and they came home so tired from playing they went right to sleep.
Carmen at Have A Heart really made the process easy and seamless.
Have-a-Heart Boarding Kennels provided a loving and safe environment for our babies. When I picked them up they were happy to see me, but sad to leave Ms. Carmen. I will use this kennel again because I can do so worry free because my babies will be cared for with love.
Have A Heart Boarding Kennels is a US Cemetery based in San Angelo, Texas. Have A Heart Boarding Kennels is located at 3825 E FM 2105, San Angelo, TX 76905, USA.
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