Not enough employees with any knowledge about the products they are supposed to be selling and giving support for. Some knowledgeable staff, but not enough to meet the demands of being the only corporate Sprint store in town. Not bad enough to make me change phone companies though.
The carpet is a bit faded, but the staff was pretty friendly. I wasn't even there to buy anything and they assisted just fine!
Use Sprint online due to having several bad experiences with this store! They had a no care attitude and lied to me on several occasions. Ordered 3 new phones online and was told I could turn in old phones at the store. Yesterday went in store and very helpful associates helped me. I could not turn off " Find My IPhone " and when I did bring phones back and they would be glad take cre of it. Very next day went back in and different associates stated " We can't help you"! Yesterday they could and today they can't or won't! I really hate this store!!!
Kristen was so knowledgeable and helpful! This was BY FAR the best experience I have had at any Sprint store.
Every time I have stepped foot in this store I've had and awful customer service experience. The staff are just completely unwilling to try and help you unless you are buying new phones and service. Even then they just push and push upsales. Dealing with the staff at this store was so frustrating that I switched to a different carrier altogether so that I no long have to deal with them.
Sprint Store is a US Electronics Store based in San Angelo, Texas. Sprint Store is located at 5769 Sherwood Way #130, San Angelo, TX 76901, USA.
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