I can only speak for the paint department, but the representative there was knowledgeable, friendly, and helpful. I got everything I needed to work on my project, which is pretty much what you expect from a hardware store. A+, 5 stars, bravo!
The best Home Depot I've been to so far minus the Pro Desk.... apparently young women aren't considered professionals by some of the pro desk staff. However, you can type your pro account number into the self checkout kiosks if you want to avoid the pro desk! Other than that the people here are fantastic! Bill in the windows and doors section is a wonderful US Military Vet who always gives great advice on any project and is fun to talk to. Karla in the paint section can make anyone blush with her wonderful compliments and bubbly personality. Alex, a younger man who is always floating around the store somewhere, is always willing to help with anything we may need. They've got a great crew at this Home Depot. At the very least thank one of the many Veterans they have on staff while you're there!
I love H. D. because I can always find what I need and the employees are always helping me if I can't find something!!!
Great store. Greater staff that gos that extra mile to satisfy the customer.
My complaint is with the cashier. The guy was not very helpful as far as scanning heavy items. He asked my husband to pick up and move items in our cart instead of assiting. Also I asked him to seperate the transaction using two seperate payment options. He said sure he could do it and ended up charging it to one account. He was not apologetic or even tried to remedy the situation...he claimed it was a good thing we had the money in the account or it would have not accepted the payment. My response is just because there is money in the account does not mean I don't have it there for something else. For some ...a $500 transaction that was only suppose to be $100 could really put them in a bind...cancelling the transaction would probably mean a 10 day wait for funds to be put back in the account. Cashiers need to know what they are doing and if a mistake is made, they should correct it, be apologetic, and not brush it off like..oh good thing you have the money.
The Home Depot is a US Hardware Store based in San Angelo, Texas. The Home Depot is located at 4363 W Houston Harte Expy, San Angelo, TX 76901, USA.
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